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Terms Of Use

Overview

Our Terms of Service include important information about your legal rights. Please read them in their entirety because that document (and not this summary) is our legally binding agreement.

What's Included/Excluded

The legal services we provide through our subscriptions are comprehensive, but there are some exclusions. Such exclusions include, but are not limited to: filing and registration fees; in-person meetings; and legal representation in any case, proceeding, arbitration, mediation or similar legal matter. (In-person meetings and legal representation for court matters can usually be arranged under a separate retainer agreement.)

Expenses

You authorize us to incur expenses on your behalf, such as incorporation and trademark filing fees, and you agree to reimburse us for those expenses. Expenses will be charged to the card on file when they are incurred.

Recurring Fee

Your subscription fee shall be a retainer and deemed earned when received. The purpose of the fee is to secure your attorney’s availability over the period covered by the fee. You will be charged automatically each month until you cancel.

Pausing Subscriptions

Subscription services cannot be paused.

Cancellation

You may cancel your subscription at any time by emailing your attorney and/or office@start.law. We will provide you with an electronic copy of your file and highlight any pending matters. For example, if you have a trademark application in process we’ll provide information regarding upcoming deadlines to ensure your application is not abandoned.

Conflicts and Our Withdrawal

When you first subscribe to our service, we will run a conflict check to ensure we have no conflicts that would ethically prohibit us from representing your company. If we discover a conflict, we will be unable to represent you and your subscription will be canceled and the signup fee refunded to you. We may withdraw from our representation under certain circumstances, which are detailed below.

What You Can Expect From Us

You will have one attorney responsible for handling your legal services. Other attorneys and team members may contribute to your legal services but only under the supervision of your attorney. We will work diligently on your behalf and will keep you informed. Emails are typically answered within two business days.

Accounting Services

For subscriptions that include accounting services, the services provided are monthly bookkeeping and preparation of profit and loss statements; and annual filing of federal and state tax returns. If more than one state return is required, an additional fee will be charged.

Appointments

Appointments with your attorney and bookkeeper are made via our online calendar. If you ever encounter a problem with a calendar link, please email office@start.law

File Storage and Sharing

We maintain your file electronically using a private Git repository. We share documents with you via a shared Google Drive.

Dispute Resolution and Jurisdiction

If a dispute arises relating to any aspect of this Agreement and if the dispute cannot be settled through negotiation, it will be resolved by submission to binding arbitration pursuant to the rules of the New York Fee Dispute Resolution Program.

Terms of Service

These Terms of Service (“Agreement”) are between Start.law (“We” “we” or the “Firm”) and you (“You” or “you” or “Client”) and set forth the legally binding terms for your participation in a Subscription Legal Plan (“Plan” or “Services”). Acceptance of These Terms By accessing or using the Services, you are accepting this Agreement and you represent and warrant that you have the right, authority, and capacity to enter into this Agreement. If you do not agree with all of the provisions of this Agreement, do not access and/or use the Services. You may not access or use the Services or accept the Agreement if you are not at least 18 years old.

Changes to These Terms

From time to time, Start.law may modify this Agreement. If such a modification is made, Start.law will notify you by email. Privacy Policy The Firm respects the privacy of its Clients. Please refer to our Privacy Policy, linked in the footer of our website (the “Site”) which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the Services, you signify your agreement to this Privacy Policy.

Inaccuracies on the Site

Despite our best efforts, the Site may occasionally contain typographical errors, inaccuracies, or omissions. While we strive to maintain accurate and up-to-date information on the Site, it is possible that a rule or procedure change may not yet be reflected on the Site. We shall not be liable for any failure to update the Site with any such changes.

Accessibility

We are committed to providing access to all individuals, with or without disabilities, seeking information on our Site. In evaluating and planning for accessibility, we will comply with the standards of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web-based content.If, because of a disability, you are unable to access content on our Site, have questions about the accessibility of content or technology we use, and/or would like to report barriers to accessing any technology we use, please contact us at office@start.law

Attorney-Client Relationship

By subscribing to a Plan, you will have an attorney-client relationship with Start.law. An attorney-client relationship will not be formed until you have made payment. If you terminate your account, the attorney-client relationship will end.Confidentiality Start.law has an ethical obligation to keep your information confidential. Unless you give your express, written permission, your attorney will only communicate with you directly about your legal matters.

Account Creation and Responsibilities

In order to use our Services, you will need to register for an account with us (“your Account”) and provide certain information about yourself as prompted by the registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; and (b) you will maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorized use, or suspected unauthorized use, of your Account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

Subscription and Billing

We offer subscription-based Services to you. If you purchase a subscription, this subscription will automatically renew at the end of each billing cycle, typically every thirty (30) days or every year, at which point you will automatically be charged on your anniversary date for the next billing cycle. We may add new services for additional fees and charges, add or amend fees and charges for existing services, at any time in our sole discretion. Any change to our pricing or payment terms will become effective in the billing cycle following notice of such change to you as provided in this Agreement.

Payment Information

You are responsible for all fees, associated with your use of the Services. You are responsible for providing us with a valid means of payment. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Services must be accurate, complete, and current. You must keep current payment information on file with us. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Services at the prices in effect when such charges are incurred.

Payment Processor

We use a third party payment processor (the “Payment Processor”) to bill you through a payment account linked to your Account. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor, in addition to this Agreement. Our current Payment Processor is Stripe, and your payments are processed by Stripe in accordance with Stripe’s Terms of Service and Privacy Policy . We don’t control and are not liable for the security or performance of the Payment Processor. You agree to pay us, through the Payment Processor, all charges at the prices then in effect for any purchase in accordance with the applicable payment terms. You agree to make payment using the payment method you provide with your Account. We reserve the right to correct, or to instruct our Payment Processor to correct, any errors or mistakes.

Pausing Subscriptions

Subscription services cannot be paused.

Cancellation

You may cancel your subscription at any time by emailing us at office@start.law. Your subscription fee shall be a retainer and deemed earned when received. The purpose of the fee is to secure your attorney’s availability over the period covered by the fee. Therefore, your subscription fee will not be prorated during the billing cycle in which you cancel your Services, and your Services will be active until the end of the then-current billing cycle. Your termination of the Firm does not relinquish any of your financial obligations or other obligations set forth within this agreement. If you terminate the Firm’s representation, the Firm will promptly return to you any and all papers and property and advise you of any upcoming matters that must be addressed to protect your company’s legal interests, such as trademark deadlines, tax filings, and annual reports.

Conflict and Withdrawal

If you have a conflict of interest with a current client (as solely determined by Start.law), you will not be able to subscribe to a Plan and your signup fee will be returned to you. The Firm may withdraw from the representation of the Client at any time if: the Client renders it unreasonably difficult for the Firm to carry out its employment; the Client insists that the Firm engage in conduct that is contrary to the judgment or advice of the Firm; the Client deliberately disregards an agreement or obligation to the Firm, including not paying expenses or fees; the Firm determines that a conflict of interest has arisen as a result of the representation of the Client and Firm and Client agree that the conflict requires new counsel; or any other matter or issue presents itself during the representation that makes it difficult for the Firm to continue the representation.

Exclusions

The legal services we provide through our subscriptions are comprehensive, but there are some exclusions. Such exclusions include, but are not limited to: filing and registration fees (examples include state incorporation fees, registered agent Fees, trademark application fees, and annual report filing fees); in-person meetings; and legal representation in any case, proceeding, arbitration, mediation or similar legal matter.(In-person meetings and legal representation for court matters can usually be arranged under a separate retainer agreement.)

No Guarantee

Start.law provides no guarantee as to the results of any action or action taken on your behalf. All legal advice is provided strictly in an advisory capacity.

Third Party Sites, Ads and Ad Networks

As part of the Service, we may provide you with convenient links to third party website(s) (“Third-Party Sites”) as well as content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). These links are provided as a courtesy. We have no control over Third Party Sites and Third-Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third-Party Sites or Third-Party Applications, Software or Content. If you decide to leave the Site and access the Third-Party Sites or to use or install any Third-Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site or relating to any applications you use or install from the site.

You are permitted to link to our Site for noncommercial purposes, provided that you do so in a way that is fair and legal and does not damage our reputation. You may not link to our Site in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent. You may not deep-link to any page of this site for any purpose whatsoever unless the link is expressly authorized in writing by us. We reserve the right to withdraw permission for any link.

We respect the intellectual property of others and ask that users of our Site and Services do the same. In connection with our Site and Services and in accordance with the Digital Millennium Copyright Act (“DMCA”), we have adopted and implemented a policy respecting copyright laws that provide for the removal of any infringing materials. If you believe that we are unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, please provide the following information to us: your physical or electronic signature; identification of the copyrighted work(s) that you claim to have been infringed; identification of the material on our Services that you claim is infringing and that you request us to remove; sufficient information to permit us to locate such material; your address, telephone number, and email address; a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

Dispute Resolution and Jurisdiction

In order to facilitate a quick and inexpensive resolution of any disputes concerning this Agreement, we agree that any disputes arising out of the Agreement, whether contractual or tortious in nature will be resolved by submission to binding arbitration pursuant to the rules of the New York Fee Dispute Resolution Program. To further clarify our Agreement on arbitration, arbitration would apply to any controversy, claim or dispute in the course and scope of the business relationship or arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate. Our dispute shall be determined by arbitration in New York, NY before a panel selected by, and per the rules of the New York Fee Dispute Resolution Program, in accordance with the laws of the State of New York. “Disputes” shall include, without limitation, those involving fees, costs, billing, and breach of ethical or fiduciary duties. The arbitration shall be administered by the New York Fee Dispute Resolution Program pursuant to its Rules and Regulations. Judgment on the award may be entered in any court having jurisdiction and shall include an award for attorneys’ fees, and a premium charge if sought. By the signatures on this contract, the Client and Firm agree that the arbitrator’s decision in any such arbitration shall be binding, conclusive and non-appealable.

Copyright/Trademark Information

Copyright © Start.law, LLC, a series of Zen lab, LLC, a Delaware limited liability company. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

Contact Information

We can be reached via email at office@start.law or mail at 8 The Green, Suite 10943, Dover, DE 19901.

Last Updated

This Agreement was last updated on January 11, 2021.

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