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Privacy Policy

This Privacy Policy describes how Start.Law, Inc. (“we,” “us,” or “Start.Law”), process personal information that we collect through the Start.Law Platform.


    Undefined terms in this Privacy Policy have the same definition as in our Terms of Service (“Terms”).


    1. Information needed to use the Start.Law Platform.

      We collect personal information about you when you use the Start.Law Platform. Without it, we may not be able to provide you with all services requested. This information includes:

      • Contact Information, Account, Profile Information. Such as your first name, last name, phone number, postal address, email address, date of birth, and profile photo, some of which will depend on the features you use.

      • Payment Information. Bank account or payment account information.

    2. Information you choose to give us.

      You can choose to provide us with additional personal information. This information may include:

      • Additional Profile Information. Such as gender, preferred language(s), city, and personal description. Some of this information as indicated in your account settings is part of your public profile page and will be publicly visible.

      • Other Information. Such as when you communicate with other Members, leave a review, or share your experience with us. This may include health information if you choose to share it with us.

    3. Information Automatically Collected by Using the Start.Law Platform and our Payment Services.

      When you use the Start.Law Platform and payment services, we automatically collect personal information. This information may include:

      • Geo-location Information. Such as precise or approximate location determined from your IP address or mobile device’s GPS depending on your device settings. We may also

        collect this information when you’re not using the app if you enable this through your settings or device permissions.

      • Usage Information. Such as the pages or content you view, searches for Listings, bookings you have made, and other actions on the Start.Law Platform.

      • Log Data and Device Information. Such as details about how you’ve used the Start.Law Platform, IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, and cookie data.

      • Cookies and Similar Technologies

      • Payment Transaction Information. Such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, IBAN information, your address and other related transaction details.

    4. Personal Information We Collect from Third Parties.

      We collect personal information from other sources, such as:.

      • Third-Party Services. If you link, connect, or login to the Start.Law Platform with a third party service (e.g. Google, Facebook, WeChat), you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service.


    1. Provide, Improve, and Develop the Start.Law Platform. We use personal information to:

      • enable you to access the Start.Law Platform and make and receive payments,

      • enable you to communicate with other Members,

      • perform analytics, debug and conduct research,

      • provide customer service,

      • send you messages, updates, security alerts, and account notifications, and

      • personalize and customize your experience based on your interactions with the Start.Law Platform, your search and booking history, your profile information and preferences, and other content you submit.

    2. Create and Maintain a Trusted and Safer Environment. We use personal information to:

      • detect and prevent fraud, spam, abuse, security and safety incidents, and other harmful activity,

      • study and combat discrimination,

      • comply with our legal obligations, protect the health and well-being of our Participants, Ambassadors, and members of the public,

      • enforce our agreements with third parties,

      • comply with law, respond to legal requests, prevent harm and protect our rights, and

      • enforce our Terms.

    3. Provide, Personalize, Measure, and Improve our Service Offerings. We may use personal information to:

      • personalize, measure, and improve our advertising,

      • invite you to events and relevant opportunities, and

      • apply for grants or other funding opportunities to improve our Platform.

    4. Provide Payment services. Personal information is used to enable or authorize third parties to use payment services:

      • Detect and prevent money laundering, fraud, abuse, security incidents.

      • Conduct security investigations and risk assessments.

      • Comply with legal obligations (such as anti-money laundering regulations).

      • Enforce payment terms.

      • With your consent, send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.


    1. Sharing With Your Consent or at Your Direction .

      Where you provide consent, we share your information as described at the time of consent, such as when authorizing a third-party application or website to access your Start.Law account or participating in promotional activities by Start.Law partners or third parties.

      Where permissible with applicable law, we may use certain information about you, such as your email address, de-identify it, and share it with social media platforms, to generate leads, drive traffic to Start.Law or otherwise promote our products and services.

    2. Sharing Between Members.

      To help facilitate bookings or other interactions between Members, we may need to share certain information such as:

      • When a booking is made, certain information may be shared between Participant and Ambassador, including profile, name, names of any additional Participants, and other information you choose to share and submit.

    3. Information You Publish in Profiles, Listings, and other Public Information.

      You can make certain information publicly visible to others, such as:

      • Your public profile page, which includes your profile photo, first name, description, and city.

        Information you share publicly on the Start.Law Platform may be indexed through third-party search engines. In some cases, you may opt-out of this feature in your account settings.

    4. Complying with Law, Responding to Legal Requests, Preventing Harm and Protecting our Rights.

      We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, or authorized third parties, if and to the extent we are required to do so by law or where disclosure is reasonably necessary: (i) to comply with our legal obligations,

      (ii) to comply with a valid legal request or to respond to claims asserted against Start.Law, (iii) to respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability, (iv) to enforce and administer our agreements with Members, or (v) to protect the rights, property or personal safety of Start.Law, its employees, its Members, or members of the public.

      Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon or harm to Start.Law, our Members, or expose Start.Law to a claim of obstruction of justice.

    5. Service Providers.

      We share personal information with affiliated and unaffiliated service providers to help us run our business, including service providers that help us: (i) perform product development, maintenance and debugging, (ii) allow the provision of the Start.Law Services through

      third-party platforms and software tools (e.g. through the integration with our APIs), (ii) provide customer service, advertising, or payments services, or (iv) facilitate non-profit and charitable activities consistent with Start.Law’s mission. These providers are contractually bound to protect your personal information and have access to your personal information to perform these tasks.

    6. Business Transfers.

      If Start.Law undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information in connection with such transaction or in contemplation of such

      transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.


    You can exercise any of the rights described in this section consistent with applicable law. Please note that we may ask you to verify your identity and request before taking further action on your request.

    1. Managing Your Information.

      You can access and update some of your personal information through your Account settings. If you connected your Start.Law Account to a third-party service, like Facebook or Google, you can change your settings and unlink from that service in your Account settings. You are responsible for keeping your personal information up to date.

    2. Data Access and Portability.

      In some jurisdictions, applicable law may entitle you to request certain copies of your personal information or information about how we handle your personal information, request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format, and/or request that we transmit this information to another service provider (where technically feasible).

    3. Data Erasure.

      In certain jurisdictions, you can request that your personal information be deleted. Please note that if you request the erasure of your personal information:

      • We may retain your personal information as necessary for our legitimate business interests, such as prevention of money laundering, fraud detection and prevention, and enhancing safety. For example, if we suspend an Start.Law Account for fraud or safety reasons, we may retain information from that Start.Law Account to prevent that Member from opening a new Start.Law Account in the future.

      • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Start.Law and Start.Law Payments may keep information for tax, legal reporting and auditing obligations.

      • Information you have shared with others (e.g., Reviews, forum postings) will continue to be publicly visible on Start.Law, even after your Start.Law Account is cancelled. However, attribution of such information to you will be removed.

        Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.


    While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration.


We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. If we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top. In case of material changes, we will also provide you with notice of the modification by email at least thirty (30) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Start.Law Platform will be subject to the revised Privacy Policy.


For questions or complaints about this Privacy Policy or Start.Law’s handling of personal information contact:


If you reside in California or Vermont the following applies to you and supplements the Start.Law Privacy Policy.


    Start.Law will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by your state’s law.


    California law permits Members who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. Email such requests to Start.Law does not share personal information with third parties for their own direct marketing

    purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.

    Effective January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents, upon a verifiable consumer request, to request that a business that collects consumers’ personal information to give consumers access, in a portable and (if technically feasible) readily usable form, to the specific pieces and categories of personal information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared. California residents also have the right to submit a request for deletion of information under certain circumstances. Consistent with California law, if you choose to exercise your rights, we won’t charge you different prices or provide different quality of services unless those differences are related to your information. To make a request, email Please note that you must verify your identity and request before further action is taken. As a part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requestor's valid government-issued identification, and the authorized agent’s valid government-issued identification.

    We do not sell personal information to third parties. We do allow third parties to collect personal information through the Start.Law Platform and share personal information with third parties for business purposes, including without limitation advertising and marketing on the Start.Law Platform and elsewhere based on users’ online activities over time and across Start.Law, services, and devices.


Please refer to the “Your Rights” section of our Privacy Policy listed above.

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